Get Your Restaurant Live
in 30 Minutes

How to Log In

1. Open your browser and go to https://billfeeds.com/app
2. Enter the username and password from your welcome email
3. Click Login — you'll land on the Dashboard

Your Dashboard

Sidebar Navigation

The left sidebar is your main menu. Here's what each item does:

Basic Information

VAT & Tax Settings

Receipt Customization

Logo & QR Settings

Step 1: Create Categories First

Categories organize your menu (e.g. Starters, Mains, Pies & Pasties, Beverages, Puddings).

1. Click the Add Category button (top right)
2. Enter a Name (e.g. "Starters"), pick a Color, toggle Active to ON
3. Click Save

Step 2: Add Menu Items

1. Click the Add Item button
2. Fill in Name, select Category, and enter Price
3. Optionally add: Description, Cost price, Images, Dietary tags (Vegetarian, Vegan, Gluten-Free, Dairy-Free, Nut-Free, Halal, Kosher, Organic)
4. Set item-level tax (0 = use branch default VAT)
5. Toggle Available ON and click Save

Item Variants (Optional but Powerful)

Variants let customers choose options like size or add-ons with price adjustments:

Menu Item Buttons

Create Tables

1. Click Add Tables (green button, top right)
2. Enter how many tables you need (e.g. 10)
3. Click Create — tables numbered 1 through 10 are auto-created, each with a unique QR code

After Creating

Each table card shows its QR code. You can:

POS Screen Layout

The POS screen is split into two panels: a menu area on the left (with category filters and item cards) and a cart on the right (showing selected items, subtotal, VAT, and total with a Place Order button).

Step-by-Step: Dine-In Order

1. Select Table — choose the table number from the selector
2. Browse Menu — click category pills to filter, or use the search bar
3. Add Items — click any menu item to add to cart. If it has variants, a popup appears
4. Adjust Quantity — use + and − buttons in the cart
5. Add Notes — click the notes icon for special instructions (e.g. "no onions")
6. Review Cart — check subtotal, VAT, service charge, and total
7. Place Order — click the button to send to kitchen
8. Process Payment — select method (Cash / Card / Mobile Payment / Other), confirm
9. Receipt — Print, email, or skip

Takeaway Orders — Extra Fields

Cart Buttons

Keyboard Shortcuts

Timer Colors

KDS Buttons

KDS Stations

If you have multiple kitchen areas (Grill section, Prep section, Bar), create separate KDS Stations. Each station only shows its relevant orders. Kitchen staff can open their station in full-screen mode on a dedicated screen.

Takeaway Status Board

QR Self-Ordering

When a customer scans a QR code on their table, they see your menu on their phone and place an order. It appears in Orders → QR Orders:

The page auto-refreshes every 15 seconds to show new QR orders.

Tab 1: Inventory

Your stock list. To add a new item, click Add Item, enter the name, unit (kg, litres, pieces), current quantity, and minimum stock level, then click Save.

Click Adjust Stock on any item to manage quantities:

Tab 2: Suppliers

Register your vendors — name, contact, address, payment terms.

Tab 3: Purchase Orders

Track orders placed with suppliers. When stock arrives, click Receive to enter actual quantities — your inventory updates automatically.

Tab 4: Stock Movements

A complete log of every stock change. Click Download CSV to export as a spreadsheet.

Quick Date Presets

Today 7 Days 30 Days 90 Days

Actions

What Access Does Each Role Need?

Creating a Staff Account

1. Click Add User
2. Enter Username, Password, and Full Name
3. Select User Type (Cashier or Kitchen Staff)
4. Check the module permissions from the table above
5. Click Create

Managing Staff

Creating a Ticket

1. Enter a Title — brief summary (e.g. "Receipt printer not working")
2. Add a detailed Description of the issue
3. Set Priority — Low, Medium, High, or Urgent
4. Select Category — Technical, Billing, Account, Feature Request, or General
5. Attach screenshots if needed
6. Click Submit

Ticket Statuses

Free Trial (21 Days)

Billing Cycle (After Trial)

Profile Tab

View your username and user type. Change your email or reset your password here.

Users Tab

Same as Section 11: Staff Management — add, edit, and remove staff accounts and their module permissions.

Branch Tab

Same as Section 2: Branch Configuration — update your branch details, VAT settings, receipt customization, logo, and QR settings.

Payment Gateways Tab

Set up online payment processing:

1. Click Add Gateway
2. Choose type: Stripe, PayPal, Square, etc.
3. Enter your API keys (these are secret codes from your payment provider’s dashboard — like a username and password that connect Bill Feeds to your payment account)
4. Select Live or Test mode
5. Enable the methods you accept: Credit Card, Debit Card, Apple Pay, Google Pay, etc.
6. Click Save

Universal Buttons

POS Buttons

Order Management

KDS Buttons

Menu Buttons

Inventory Buttons

Report Buttons

Void a Transaction

1. Go to Sidebar → Payments
2. Find the transaction and click the Void (red ×) button
3. Enter a reason (e.g. "customer changed mind", "wrong order")
4. Confirm — the transaction is reversed and logged in the audit trail

Morning Checklist

1. Log in → Check Dashboard for announcements
2. Go to Inventory → Check low-stock alerts
3. Go to Menu → Toggle unavailable items OFF (eye icon)
4. Open Kitchen Display on the kitchen tablet/screen

During Service

1. Use POS (Orders → Dine-In or Takeaway) for billing
2. Kitchen staff watches KDS for incoming orders
3. Monitor Takeaway Status board for pickup orders
4. Check QR Orders tab to approve customer self-orders

End of Day

1. Go to Reports → Overview → Set date to Today
2. Check total revenue, orders, and payment breakdown
3. Go to Payments → Review all transactions
4. Click Export CSV to download the day's data
5. Go to Inventory → Make any stock corrections
6. Count the cash drawer and compare against the system's cash total in Reports → Overview

Weekly

1. Reports → Sales Trend → Check 7-day revenue trends
2. Reports → Products → Identify top sellers and slow movers
3. Review open Support tickets